Airport Lounge Operations Manager

6 days ago


Los Angeles, California, United States KLM Careers Full time
Job Overview

The Virgin Atlantic Clubhouse at LAX is seeking a highly skilled General Manager to oversee the day-to-day operations of our luxurious lounge. As a seasoned professional with extensive experience in managing upscale airport lounges, you will be responsible for ensuring exceptional guest experiences while maintaining high operational standards.

This role demands prior GM-level or director experience in upscale lounge environments within airport settings. You will engage in culture training with Virgin Atlantic, including a week at the Virgin headquarters in England and additional training at various lounges on the East Coast.

We offer an attractive salary of up to $110,000, with flexibility for exceptional candidates. Additionally, you will receive a $5,000 relocation sign-on bonus paid after 30 days.

**Required Skills and Qualifications:**

  • Proven leadership and management skills
  • Extensive experience in food, beverage, and culinary services
  • Strong attention to detail and commitment to customer service excellence
  • Ability to manage multiple priorities in a high-paced environment

**Responsibilities:**

  • Oversee daily food operations to ensure high-quality service
  • Achieve company and client financial targets
  • Develop strong client and customer relationships
  • Coach, mentor, and develop frontline staff

Los Angeles County offers a vibrant and diverse culture, with a world-renowned culinary scene and numerous recreational opportunities. The city is known for its rich history, entertainment industry, and beautiful weather, making it an attractive location for both personal and professional growth.



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