Airport Operations Manager

3 days ago


Los Angeles, California, United States Pacific Aviation Full time
Job Overview:
Pacific Aviation is seeking a highly motivated and experienced Airport Operations Manager to oversee the daily operations of our ground staff team. As a key member of our leadership team, you will be responsible for ensuring that all flight handling procedures are executed efficiently and effectively.

Key Responsibilities:
- Manage and optimize ground staff allocation to ensure smooth flight turnarounds
- Verify staff presence and manage schedules to minimize delays
- Oversee the integration of all methods necessary for flight handling, including check-in equipment surveillance and maintenance
- Act as the commercial representative for Airlines accounts, managing relationships and ensuring high-quality service delivery

Requirements:
- 6 months experience in passenger and customer service
- Expert knowledge of company methods, general procedures, and airline policies
- Adaptability to operational constraints and customer demands
- Efficiently satisfy customer demands and reflect on actions taken during unexpected events

Benefits:
- Hourly pay rate $24.00
- Comprehensive medical, dental, and vision benefits
- 401k plan with employer match
- Paid time off and uniform provided
- Parking discount and paid training opportunities

About Pacific Aviation:
Pacific Aviation is an airport-handling provider dedicated to delivering exceptional service for top airlines. We prioritize developing and growing our people, recognizing that our team members drive our success. Our diverse team celebrates differences and thrives on varied backgrounds and perspectives.

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