Customer Service Representative

1 month ago


Sewell, New Jersey, United States Wawa Full time

Job Summary: As a Customer Service Associate at Wawa, you will be responsible for providing an exceptional shopping experience for all customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.

Key Responsibilities:

  • Greet and Engage Customers: Welcome and acknowledge every customer, making them feel valued and appreciated.
  • Respond to Customer Requests: Address customer inquiries and concerns in a timely and courteous manner, providing solutions to their needs.
  • Operate the Cash Register: Accurately process transactions, handle different methods of payment, and maintain a clean and organized checkout area.
  • Stock and Maintain Store Areas: Restock food and beverage areas with products and supplies, ensuring that the store is well-stocked and visually appealing.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Strong Customer Service Skills: Provide exceptional customer service, ensuring that every customer leaves the store satisfied.
  • Basic Math Skills: Accurately handle cash, operate a cash register, and perform basic math calculations.
  • Teamwork and Adaptability: Work collaboratively with colleagues to achieve store goals and adapt to changing situations.


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