Team Lead Coordinator
4 days ago
Sam's Club is a leading membership-based warehouse club that offers affordable, wholesale merchandise to its members. With over 600 clubs in the U.S. and 100 clubs internationally, Sam's Club provides a wide range of products and services to families and small business owners.
Salary and Benefits
The hourly wage for this position is $22.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Benefits include competitive pay, performance-based bonus awards, and other great benefits such as health, financial, and paid time off benefits.
Job Description
This position assists management with supervising associates, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches and techniques. It also involves communicating and supporting membership by providing information on membership types, programs, and benefits to current and prospective members.
Required Skills and Qualifications
The minimum qualifications for this position include 6 months retail experience and 6 months customer service experience. A high school diploma or equivalent is also required. Preferred qualifications include leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Responsibilities
This role oversees assigned areas of responsibility, handles claims and returns, zones the area, arranges and organizes merchandise, identifies shrink and damages, and maintains parking lot cleanliness. It also involves completing accounting records, files, transactions, and other required documentation following accounting office procedures.
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