Customer Service Representative

6 days ago


Atlanta, Georgia, United States Canon Business Process Services Full time

Field Support Representative Role

This critical role supports our clients by providing essential services during times of absence or high demand. The Field Support Representative is an integral part of our team, offering expertise in mailroom management, customer service, and administrative support.

Main Responsibilities

  • Act as a liaison between clients and our organization, ensuring seamless communication and cooperation.
  • Manage and maintain efficient mailroom operations, adhering to established protocols and timelines.
  • Support clients in their daily operations, addressing any issues or concerns that may arise.
  • Develop and maintain strong relationships with clients, fostering trust and understanding.

Requirements

  • High school diploma or equivalent required.
  • Previous experience working in a mailroom or professional office setting, preferably with 1-3 years' tenure.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional results.
  • Ability to lift and/or move up to 50lbs and perform physical tasks, including bending, reaching, and prolonged periods of sitting or standing.


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