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Restaurant Shift Manager

2 months ago

Burlington, Iowa, United States Panera Iowa Full time

About the Shift Supervisor Role:

We are seeking a motivated and experienced Shift Supervisor to join our team at Panera Iowa. As a Shift Supervisor, you will play a key role in supporting operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

  • Assist customers and support the entire bakery-cafe team to ensure seamless service delivery
  • Take the lead in maintaining a positive and productive work environment
  • Inspire associates to have fun while delivering a great guest experience
  • Work as a team player with a passion for continuous learning and improvement
  • Provide recognition and constructive feedback to associates
  • Establish a culture of excellent customer service and ensure compliance with safety policies and regulations
  • Efficiently resolve conflicts among associates and between customers and associates
  • Communicate with upper management regarding operations and personnel

Requirements:

  • Motivated team player with great communication and people skills
  • Leadership experience in a food service or retail environment
  • Understanding and practice of basic food safety
  • Minimum age 18 years of age