Farm Insurance Account Manager

1 month ago

Red Lion, Pennsylvania, United States Seltzer Group Partners Full time
About Us

Seltzer Group Partners is a leading insurance provider offering businesses and individuals comprehensive coverage solutions. Our mission is to deliver exceptional risk-management services and thought leadership, empowering our clients to manage risk effectively.

Job Summary

We are seeking a highly skilled Farm Department Account Manager to join our team. The successful candidate will be responsible for managing all aspects of Farm Insurance accounts, including servicing, counseling, retention, and cross-selling of farm and related insurance products.

Key Responsibilities:
  • Manage Farm Insurance accounts, including servicing, counseling, and retention of farm and related insurance products.
  • Assist in all subdivisions of the Farm Department as needed.
  • Work with existing customers to review coverage, counsel on additional coverage, and quote insurance rates.
  • Consistently prioritize the placement of business with core carriers.
  • Perform account transactions, including quotations, applications, and binders for rewritten and new business.
  • Prepare and complete questionnaires, documents, and adjust accounts in accordance with agency procedures and standards.
  • Modify, update, and process existing policies and claims in our agency management system and company systems.
  • Document each interaction with a customer in our agency management system and attach emails and documents in accordance with agency procedures.
  • Assist customers with billing inquiries and payments as needed.
  • Responsible for the completion of daily and monthly reports assigned to you.
  • Act proactively to retain accounts, following up on cancellations and broker of record letters, according to agency procedures.
  • Seek out new sales opportunities through networking, referrals, or asking for additional lines of business.
  • Represent the agency in a professional, ethical, and courteous manner consistent with the image of the agency.
  • Respond to all customers promptly, accurately, professionally, and courteously.
  • Maintain confidentiality of company and client information.
  • Team effort with Farm Department cross-sale opportunities for existing agency customers.
  • Will rotate between Farm Department service and Farm new business as needed.
Requirements:
  • High School diploma required; Associate or Bachelor's degree preferred.
  • Minimum of 3 years of related commercial lines account management experience; any experience with Farm accounts highly desired.
  • Pennsylvania Property and Casualty License required; Life and Health Insurance License preferred.
  • Understanding of insurance coverage forms, carrier products, and company underwriting guidelines.
  • Adherence to agency guidelines for placing business.
  • Knowledge and ability to use individual company software and programs to quote policies when required.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with an agency management system, preferably Applied Epic.
  • Knowledge of processes for providing customer and personal services, principles, and methods for promoting and selling products.
  • Must display a positive attitude at all times with clients and employees.
  • Strong oral and written communication skills.
  • Ability to listen and speak effectively to others.
  • Ability to manage one's own time.
  • Ability to organize, plan, and prioritize workload.
  • Ability to take direction and work both independently and as part of a team.
Benefits:
  • Competitive Compensation.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Disability insurance.
  • 401(k).
  • Paid time off.
  • Paid Holidays.

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