Care Management Assistant

4 weeks ago


Jacksonville, Florida, United States Mayo Clinic Full time
About the Role

Mayo Clinic is seeking a highly skilled Care Management Assistant to join our team. As a key member of our Care Management team, you will play a vital role in providing coordination of care management services and functions that support our patients.

Responsibilities

  • Provide administrative support to Care Management RNs and SWs through administrative assistance tasks that impact care coordination and transition planning efforts.
  • Interact with patients, family members, and visitors to provide exceptional customer service.
  • Work cooperatively with internal multidisciplinary teams, providers, allied health staff, as well as patients, caregivers, and visitors.
  • Work cooperatively and effectively with external community providers/agencies and insurance companies.

Requirements

  • High school graduate or equivalent.
  • Minimum of one year experience in an administrative setting or business setting that requires supporting colleagues and working with data.
  • Proficient computer skills, including operation of various software, spreadsheets, statistical software, presentation and word processing software, and office equipment.
  • Able to communicate effectively both verbally and in writing.

Benefits

  • Competitive compensation and comprehensive benefit plans.
  • Opportunities for continuing education and advancement.
  • A commitment to diversity, equity, and inclusion.


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