Solutions Engineer

1 month ago


Glastonbury, Connecticut, United States Finalsite Full time
About the Role

The Solutions Engineer will play a critical part in the growth of our Independent, Public School District and Higher Ed Sales and Client Success teams. This role involves qualifying and closing opportunities with customers and partners, serving as a technical resource for the sales team, and educating buyers and the sales team on how Finalsite's offerings provide valuable solutions to our customers' needs.

Key Responsibilities
  • Partner with the Sales and Client Success teams to articulate the overall Finalsite value proposition, vision, and strategy to customers and partners.
  • Serve as a technical resource for the sales team, educating teammates and prospects on how Finalsite's offerings provide solutions for clients.
  • Provide product demonstrations with prospects during the sales process.
  • Assist with preparation of Requests for Proposals (RFPs).
  • Effectively balance a range of responsibilities to increase the output and efficiency of the sales team.
  • Proactively engage and communicate with prospects and colleagues regarding product feedback and the competitive landscape.
  • Support and maintain the sales demo and sandbox sites to effectively showcase the value of the Finalsite solutions when demonstrating.
  • Use in-depth product knowledge and technical skills to suggest product solutions for prospects.
  • Act with urgency and precision to give the sales teams best-in-class support throughout the customer buying journey.
  • Maintain accurate notes and data in our CRM (Salesforce) to support continuous improvement analytics.
Requirements
  • Technical savvy -- Strong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
  • Great sales skills -- experience selling to or supporting complex customers. Ability to work in a team selling environment, nimbly adjusting role and strategy with different team partners.
  • A driven, winning attitude. You like to win. You get a bit competitive. And you like your team to win.
  • Previous experience in the education sector, software Solutions Engineering, or telephony systems desired.
  • Passion and ability to educate and excite customers and teammates about the potential of the Finalsite platform.
  • Is an engaging communicator who is passionate about the impact technology has on the education sector. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
  • A naturally helpful mindset with great attention to detail.
What We Offer

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.



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