Solar Lead Coordinator

3 days ago

Chester, Virginia, United States BDS Connected Solutions, LLC. Full time

At BDS Connected Solutions, LLC., we're on a mission to empower our clients to achieve and exceed their unique sales goals. As a Lead Coordinator representing our Solar Client, you'll be the first point of contact for customers within a major retailer near you. Your primary role will be greeting customers and assisting in scheduling solar consultation appointments for our clients' solar services within a Fortune 100 company. In this role, you'll also be required to fill in at nearby retail stores within 20 miles if there is a call-off. In these cases, you'll be compensated for drive time and mileage between your assigned home store and the store you're covering.

This part-time, ongoing role requires 16 hours of work per week (8-hour shifts on Saturdays and Sundays) at your assigned home store or nearby covered stores. Additional hours may also be available based on your market and performance. To set you up for success, you'll also complete paid virtual training before starting in your assigned store.

Take a look at our videos showcasing what makes us a great place to work. You can earn up to $18/hour pay rate, plus a performance incentive. This means you can earn additional money per each qualified lead, with no cap. Payments are made monthly, providing you with a stable income.

Our benefits package includes weekly pay and early wage access, 401(k) with employer match, paid sick time, paid training, employee assistance program, employee discounts, referral bonus, and the opportunity to work with a growing company that actively rewards and promotes its employees.

Some of your key responsibilities will include warmly greeting customers and providing detailed information about solar consultation services. You'll need to engage with customers to understand their interests and schedule appointments for solar consultations. You'll also need to accurately log and confirm all scheduled appointments and assist customers with scanning a QR code to open a webpage. You'll need to complete daily reports in BDS Insight Center to ensure proper timekeeping and reporting. You'll also be responsible for maintaining high levels of customer satisfaction through excellent service. You'll need to adhere to established attendance and punctuality standards, complete administrative tasks related to appointment scheduling efficiently and timely, and build/maintain solid relationships with retail partners and provide support to build brand loyalty.

To succeed in this role, you'll need to have a high school diploma or equivalent, at least 6 months of retail sales experience or customer service, and direct experience within the wireless or Solar field is a plus. You'll also need to possess strong verbal communication skills, excellent customer service skills, self-motivation, and the ability to work independently. You'll need to be organized with strong attention to detail, able to adapt to changing environments and customer needs, and have a valid driver's license and reliable transportation.

We're an equal opportunity employer and welcome applicants from diverse backgrounds. We offer a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. If you're passionate about delivering exceptional customer experiences and building long-lasting relationships, we encourage you to apply for this exciting opportunity.

BDS Connected Solutions, LLC., is headquartered in Irvine, California, with a regional office in New York City, New York. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. Join our team and be part of a dynamic company that's shaping the future of commerce.

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