Customer Service Representative

3 days ago


West Chicago, Illinois, United States Crown Staffing - Chicago Aurora Full time

Crown Staffing - Chicago Aurora

About Crown Staffing

We are a staffing and recruiting company that unites character-driven people and companies to build rewarding careers and strong organizations together. In 2021, we employed over 17,000 professionals in industrial, manufacturing, administrative, and healthcare jobs countrywide.

About the Job

This Order Entry Specialist role offers an excellent opportunity for individuals with strong customer service and communication skills to join our team at Crown Staffing - Chicago Aurora. As an Order Entry Specialist, you will be responsible for ensuring key information is documented in our customer and ordering system, communicating with dealers and vendors as needed, and managing orders and deliveries effectively.

Key Responsibilities
  • Ensure key information is documented in our customer and ordering system.
  • Communicate with dealers and vendors as needed with professional email etiquette and phone skills.
Requirements/Education/Experience
  • Experience with orders and customer servicing, especially via phone and email.
  • Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals.
  • Superior verbal and written communication skills with a proven ability to solve problems effectively and efficiently.
  • Strong attention to details, ensuring orders and deliveries are successful and any questions are handled properly.
Benefits

As a valued member of our team, you can enjoy a range of benefits, including:

  • Casual dress code.
  • Wellness program with gym discounts.
  • Three weeks of paid time off.
  • Transfer career opportunities.
  • Health benefits.
  • Health savings accounts (HSA) & flexible spending account (FSA).
  • Company-paid life insurance.
  • 401K.

Salary: $20-21/hour Trial to Hire



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