Customer Service Advocate
3 days ago
Job Title: Customer Service Advocate
Company OverviewWe are a global staffing solutions company, providing innovative workforce management to various industries.
Salary$40,000 - $55,000 per year
Job DescriptionWe are seeking a Customer Service Advocate to provide exceptional support to our members. The successful candidate will have strong communication skills and the ability to multitask in a fast-paced environment.
- Answer inbound calls from members regarding their benefits.
- Focus on delivering high-quality service and being able to research information efficiently.
- Handle sensitive information with discretion and empathy.
To be successful in this role, you will require:
- A minimum of 1-2 years of recent Call Center experience.
- Knowledgeable about Medicare and Medicaid.
- Strong internet speed and a reliable connection.
- The ability to work independently and as part of a team.
We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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