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Sales Associate

2 months ago

San Jose, California, United States Crate&Barrel Full time

About the Role:

Crate and Barrel is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Maximize sales growth and profitability through effective selling skills, teamwork, and customer service.
  • Demonstrate company standards in selling, customer service, visual merchandising, and teamwork.
  • Develop and maintain a thorough understanding of all products, including current information and promotions.
  • Provide expert product knowledge to customers, answering questions and making recommendations.
  • Maintain a clean and organized sales floor, including displays and fixtures.
  • Actively engage with customers, responding to their needs and concerns.
  • Process customer transactions, including sales, returns, and exchanges.
  • Support and model excellent service, demonstrating a positive attitude and enthusiasm for the job and company.
  • Communicate customer feedback to management, providing insights for improvement.
  • Participate in store meetings and training sessions, staying up-to-date on company initiatives and policies.
  • Promote a strong sense of teamwork, working collaboratively with colleagues to achieve sales and service goals.

Requirements:

  • Customer service or retail experience preferred.
  • Good reading, written, and verbal communication skills.
  • Basic math skills.
  • Ability to move and/or lift up to 50 pounds, with heavier merchandise requiring team assistance.
  • Flexibility to work a variety of shifts, including weekends and holidays.

About Us:

Crate and Barrel is a leading home furnishings retailer, committed to providing exceptional customer service and creating a welcoming shopping experience. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.