Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kreation Organic Juicery. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring our guests receive top-notch service.
Key Responsibilities- Warmly greet guests upon eye contact, providing energetic and prompt service
- Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
- Possess extensive knowledge about Kreation offerings, including ingredients and benefits
- Exceed guest expectations by delivering a positive and complete experience
- Uphold Kreation's standards for Service, Style, Selection, and Excellence
- Achieve established sales goals
- Enroll all customers in our Loyalty Program
- Promote a strong sense of teamwork by working together collaboratively to achieve goals
- Other job-related duties as requested
- Previous 2 years customer service experience is preferred
- Excellent communication skills with a friendly and professional demeanor
- Passion, knowledge, interest in health, fitness and/or wellness
- Ability to build customer relationships and deliver exceptional service
- Ability to quickly learn new procedures, processes, and product knowledge
- Strong verbal & written communication skills with proficiency in English
- Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
- Comfortable with exposure to steam, varying temperatures, and humidity
- High energy, excellent communication, team-oriented, and diligent work ethic
- Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
- Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays
Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We are committed to using 100% USDA Certified organic fruits and vegetables purchased locally, and our goal is to provide nourishing, clean fuel for the mind, body and spirit.
We love our community and work tirelessly to help our guests Kreate a new You. Kreation offers numerous opportunities for career development and growth as we continue expanding across Southern California, with twenty-three current stores in the Greater Los Angeles Area.
Kreation is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability or any protected characteristics.
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