Desktop Support Specialist

2 weeks ago


Marquand, Missouri, United States CBase Inc Full time
{"title": "Desktop Support Specialist", "description": "

Key Responsibilities:

Provide technical support for Surface Hubs, MTR devices, and traditional AV hardware.

Take ownership of incidents in the global queue and ensure compliance with Service Level Agreements (SLAs).

Identify and follow up on device-related problems and maintain communication with IT site service leaders.

Utilize and support current and upcoming AV management tools, including XIO Cloud, MMR, and QSC Reflect.

Provide necessary maintenance and support for devices and management tools.

Engage in daily discussions with the global team to uphold a high level of service and support.

Follow change management procedures diligently and be prepared for potential travel to other sites worldwide.

Deployment / Project Responsibilities:

Review new device firmware and Microsoft Teams features, and communicate relevant information to the business as required.

Conduct room surveys virtually for your region and physically for local offices, as needed.

Take charge of new standard meeting room equipment installation projects.

Perform requested new technology reviews and testing.

Desired Skills and Experience:

Previous experience in first-line desktop support, familiarity with Microsoft Surface Hubs, and prior experience with Microsoft Teams.

Proficiency in delivering Collaboration, AV, and digital workplace technologies.

Demonstrated ability to work independently, and manage self-set tasks and objectives.

Skilled in both independent and team-based work environments.

Capacity to challenge conventions and think creatively.

Experience in installation and commissioning of MTR systems.

", "lang_code": "en"}

  • Marquand, Missouri, United States Saxon Global Full time

    Hello, We are seeking a skilled Desktop Support Engineer to join our team at Saxon Global. Position OverviewLocation: Indianapolis, IN (Onsite)Duration: Fulltime PositionsJob DescriptionExpertise in supporting Mac OS, iOS, and Windows OS.Proficiency in troubleshooting conferencing solutions (Audio/Visual devices).Experience in supporting and...


  • Marquand, Missouri, United States Saxon Global Full time

    Desktop Support Engineer OpportunityHello, we are seeking a skilled Desktop Support Engineer to join our team at Saxon Global. If you are interested in this position, please let us know.Key Responsibilities:Provide expert support for Mac OS, iOS, and Windows OS and Android devices.Perform basic troubleshooting on conferencing solutions (Audio/Visual...


  • Marquand, Missouri, United States Saxon Global Full time

    Desktop Support Engineer PositionWe are seeking a skilled Desktop Support Engineer to join our team at Saxon Global. The ideal candidate will have expertise in supporting Mac OS, iOS, Windows OS, and Android.Key Responsibilities:Provide expert-level support for Mac OS and iOS devices.Support Windows OS and Android devices, including troubleshooting and...


  • Marquand, Missouri, United States American Structurepoint Full time

    Senior Desktop Support TechnicianAt American Structurepoint, we're seeking a highly skilled and experienced Senior Desktop Support Technician to join our Information Technology team. As a key member of our team, you will be responsible for leading our skilled team of Desktop Support Technicians in a fast-paced environment.Key Responsibilities:Manage...


  • Marquand, Missouri, United States Silverlink Technologies LLC Full time

    Job SummarySilverlink Technologies LLC is seeking a highly skilled Desktop Support Technician to join our Field Service Operations team. As a key member of our team, you will provide exceptional support to our end-users, ensuring timely and effective resolution of technical issues.Key Responsibilities:Manage a team of technicians across locations, ensuring...


  • Marquand, Missouri, United States American Structurepoint Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Desktop Support Technician to lead our IT team in Indianapolis. As a key member of our team, you will be responsible for managing day-to-day operations, performing in-depth troubleshooting, and driving process improvements to enhance team performance and customer satisfaction.Key...


  • Marquand, Missouri, United States ApTask Full time

    About Client:The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. With a strong emphasis on employee training and development, the company invests in research and development to stay at the...


  • Marquand, Missouri, United States Saxon Global Full time

    We are seeking a skilled Desktop Support Engineer to join our team at Saxon Global. This is a full-time position based in Indianapolis, IN.Key Responsibilities:Provide expert support for Mac OS, iOS, Windows OS, and Android devices.Perform basic troubleshooting on conferencing solutions, including audio and visual devices.Support and troubleshoot Active...


  • Marquand, Missouri, United States Saxon Global Full time

    Hello, We are seeking a skilled Desktop Support Engineer to join our team at Saxon Global. Key Responsibilities: Provide expert support for Mac OS, iOS, Windows OS, and Android devices. Develop and implement effective troubleshooting strategies for conferencing solutions and Active Directory related issues. Collaborate with the team to ensure seamless...


  • Marquand, Missouri, United States American Structurepoint Full time

    Job Title: VDI Support SpecialistAt American Structurepoint, we are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops.Responsibilities:Design, Development, and Support: Assist in the design,...


  • Marquand, Missouri, United States Midwest Technology Partnership Llc Full time

    Job Title: Desktop Support Team LeadWe are seeking a highly motivated and experienced Desktop Support Team Lead to join our team at Midwest Technology Partnership Llc. As a key member of our IT department, you will be responsible for leading a team of Desktop Support Technicians to provide technical support for desktops, laptops, and mobile devices in a...


  • Marquand, Missouri, United States Midwest Technology Partnership, LLC (MTP) Full time

    Job Title: Desktop Support Team LeadWe are seeking a highly skilled and experienced Desktop Support Team Lead to join our team at Midwest Technology Partnership, LLC (MTP). In this role, you will be responsible for leading a team of Desktop Support Technicians to provide technical support for desktops, laptops, and mobile devices in a corporate...


  • Marquand, Missouri, United States Midwest Technology Partnership, LLC (MTP) Full time

    Job Title: Desktop Support Team LeadWe are seeking a highly skilled and experienced Desktop Support Team Lead to join our team at Midwest Technology Partnership, LLC (MTP). As a key member of our IT department, you will be responsible for leading a team of Desktop Support Technicians to provide technical support for desktops, laptops, and mobile devices in a...


  • Marquand, Missouri, United States American Structurepoint Full time

    About the RoleWe are seeking a skilled and experienced Desktop Deployment Technician to join our team at American Structurepoint. The successful candidate will play a critical role in ensuring that our organization's desktop and laptop environment is up-to-date, secure, and efficient.The Desktop Deployment Technician will be responsible for deploying new...


  • Marquand, Missouri, United States American Structurepoint Full time

    About the RoleWe are seeking a skilled and experienced Desktop Deployment Technician to join our team at American Structurepoint. As a key member of our IT team, you will play a critical role in ensuring that our organization's desktop and laptop environment is up-to-date, secure, and efficient.Key ResponsibilitiesDeploy new hardware and software, upgrade...


  • Marquand, Missouri, United States American Structurepoint Full time

    About the RoleWe are seeking a highly skilled VDI Support Specialist to join our IT team at American Structurepoint. As a key member of our team, you will play a pivotal role in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops.Key ResponsibilitiesDesign, development, and support of the...

  • IT Support Specialist

    1 month ago


    Marquand, Missouri, United States Phaxis Full time

    IT Support SpecialistPhaxis is seeking an experienced IT Support Specialist to provide exceptional technical support to our users. The ideal candidate will have strong expertise in Windows operating systems and Office 365 applications as well as hardware.Key Responsibilities:Provide first-line support for Windows operating systems, troubleshooting and...


  • Marquand, Missouri, United States Brooksource Full time

    Job SummaryWe are seeking a highly organized and proactive Systems Support Specialist to join our team. The ideal candidate will be responsible for managing a large backlog of support tickets, categorizing them, and escalating urgent issues to the appropriate teams.Key ResponsibilitiesReview and categorize incoming support tickets in a timely manner.Identify...


  • Marquand, Missouri, United States CommuniCare Family of Companies Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Product Support Specialist to join our team at CommuniCare Health Services Corporate. As a Technical Product Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our customers and end-users within a geographical region.Key...


  • Marquand, Missouri, United States Brooksource Full time

    Brooksource is seeking a highly organized and proactive IT Systems Support Specialist to join their team. The ideal candidate will be responsible for managing a large backlog of support tickets, categorizing them, and escalating urgent issues to the appropriate teams.This role is critical in ensuring efficient and effective resolution of system and...