Practice Assistant, Internal Medicine Professional

5 days ago


Andover, Minnesota, United States Mass General Brigham Community Physicians Full time

We are seeking a highly skilled Practice Assistant to join our Internal Medicine team at Mass General Brigham Community Physicians. As a Practice Assistant, you will play a vital role in ensuring the efficient flow of patients through our office.

Key Responsibilities:

  • Schedule appointments and obtain Prior Authorizations from insurances when needed.
  • Check-in patients, answer their questions, assist with paperwork, and collect co-payments.
  • Schedule follow-up appointments, tests, and/or procedures during check-out.
  • Field incoming telephone calls, triage appropriately, and monitor patient flow and waiting room activity.

Requirements:

  • High school diploma or GED required.
  • Experience working in customer service, preferably in a community-based medical practice.
  • Bilingual (Spanish/English) a plus.

We value strong customer service skills and a genuine passion for patient care. If you are a well-rounded professional looking for a new challenge, we encourage you to apply.

About Us:

Mass General Brigham Community Physicians is a leading healthcare provider in the Merrimack Valley, dedicated to delivering exceptional care to our patients. Our team of clinicians and support staff work together to provide unparalleled acute, chronic, and wellness care.

Why Work with Us:

We offer a competitive benefits package, a dynamic work environment, and opportunities for professional growth and development. If you are passionate about delivering exceptional patient care and working with a talented team, we invite you to join us.



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