Dental Office Operations Specialist

4 weeks ago


Ashburn, Virginia, United States Jorge R Rios, Inc. Full time
Job Description

The Dental Office Operations Specialist plays a vital role in the success of our practice, Jorge R Rios, Inc. As the first point of contact for patients, this individual is responsible for creating a positive and welcoming experience.

Responsibilities:
• Greet patients and visitors with a smile, ensuring their needs are met promptly and professionally.
• Manage front desk operations, including answering phone calls, scheduling appointments, and maintaining patient records.
• Coordinate patient flow to optimize office efficiency and minimize wait times.
• Maintain accurate and up-to-date patient information, including insurance and financial details.
• Prepare correspondence, memos, and other documents as needed.

Scheduling and Time Management:
• Schedule appointments to maximize patient care and meet practice production goals.
• Effectively use the patient communication system (NexHealth) for patient communication and scheduling.
• Monitor the schedule regularly, adjusting as necessary to ensure efficient use of time.
• Keep staff and doctors informed of scheduling issues or concerns.

Treatment Coordination and Financial Duties:
• Prepare and present treatment plan estimates to patients.
• Accurately receive and record patient payments.
• Coordinate patient financial arrangements according to our financial policy.
• Communicate effectively with patients regarding past due balances and other financial matters.
• Maintain accurate financial documentation, including signed financial agreements.

Estimated salary: $45,000 - $60,000 per year, based on experience and qualifications.

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