Home Cleaning Solutions Coordinator
3 days ago
About Our Company
Molly Maid is a leading provider of home cleaning services, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.
Job Description
We are seeking a detail-oriented and customer-centric individual to join our team as a Customer Service Representative. This role requires excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Customer Service: Provide prompt and professional assistance to customers via phone, email, or in-person interactions.
- Scheduling: Coordinate with customers to schedule appointments for estimates and cleans, ensuring timely completion and effective communication.
- Marketing and Sales: Participate in marketing activities to promote additional services and increase business revenue.
- Administrative Tasks: Perform various administrative duties, including data entry, payment processing, and supply inventory management.
Requirements and Qualifications
- Languages: Fluency in English and Spanish is essential for this role.
- Availability: Full-time commitment required.
Compensation and Benefits
The estimated annual salary for this position is approximately $55,000 - $75,000, depending on experience and qualifications. We offer a competitive compensation package that includes benefits, bonuses, and opportunities for advancement.
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