Epic Provisioning Specialist

2 weeks ago


Rochester Hills, Michigan, United States MetaSense Inc Full time
Job Overview

This role is a key member of the Identity and Access Management team, specifically within the Epic Provisioning team. The primary responsibility is to ensure seamless user access management, provisioning, de-provisioning, and troubleshooting while adhering to strict security protocols.

Responsibilities
  • Manage user access, create new accounts, remove redundant ones, and resolve user-related issues in accordance with established identity access and management controls.
  • Serve as a liaison between customers and stakeholders, clarifying access requirements and timelines.
  • Perform various tasks related to security and access, strictly adhering to Epic's policies and guidelines.
  • Analyze and troubleshoot routine access issues with moderate supervision from senior colleagues.

Main Requirements

  • A minimum of 1 year of direct experience working with Epic systems.
  • Strong communication, interpersonal, and customer service skills.
  • Prioritizing tasks effectively, flexibility, and commitment to teamwork.

Additional Aspects

  • Excellent ability to multitask, work under pressure, and provide timely assistance during critical periods.
  • Able to learn continuously, adapt to changing circumstances, and take initiative where needed.

The estimated salary for this position is approximately $75,000 - $90,000 per year, depending on location and qualifications.



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