Epic Provisioning Specialist
2 weeks ago
This role is a key member of the Identity and Access Management team, specifically within the Epic Provisioning team. The primary responsibility is to ensure seamless user access management, provisioning, de-provisioning, and troubleshooting while adhering to strict security protocols.
Responsibilities- Manage user access, create new accounts, remove redundant ones, and resolve user-related issues in accordance with established identity access and management controls.
- Serve as a liaison between customers and stakeholders, clarifying access requirements and timelines.
- Perform various tasks related to security and access, strictly adhering to Epic's policies and guidelines.
- Analyze and troubleshoot routine access issues with moderate supervision from senior colleagues.
Main Requirements
- A minimum of 1 year of direct experience working with Epic systems.
- Strong communication, interpersonal, and customer service skills.
- Prioritizing tasks effectively, flexibility, and commitment to teamwork.
Additional Aspects
- Excellent ability to multitask, work under pressure, and provide timely assistance during critical periods.
- Able to learn continuously, adapt to changing circumstances, and take initiative where needed.
The estimated salary for this position is approximately $75,000 - $90,000 per year, depending on location and qualifications.
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