Resident Manager

1 week ago

Moreno Valley, California, United States TELACU Full time
Job Title: Resident Manager

TELACU Residential Management, Inc. (TRM) is seeking a highly skilled and dedicated Resident Manager to join our team. As a Resident Manager, you will play a vital role in shaping the community by working collaboratively with the onsite team, supervisory team, and outside agencies to provide quality affordable housing.

Key Responsibilities:
  • Establish and maintain positive relationships with residents, staff, and community partners.
  • Oversee all aspects of community operations, including rent collections, tenant relations, occupancy, financial reporting, and regulatory agency compliance.
  • Work closely with the FOM to ensure the community is operating within approved budget.
  • Enforce rental policies and procedures to ensure compliance with HUD regulations.
  • Process applicants and leases units in accordance with the Tenant Selection Plan.
  • Conduct unit inspections and ensure timely completion of semi-annual unit inspections.
  • Prepare and distribute recertification notices and ensure successful completion of annual recertifications.
  • Develop and maintain good tenant relations and adhere to all applicable Fair Housing laws.
  • Build and maintain excellent rapport with local government agencies and other local agencies.
  • Complete and submit monthly occupancy and accounting reports.
  • Maintain accurate tenant files and office files in compliance with established management procedures and HUD regulations.
Requirements:
  • High School diploma or GED equivalent required.
  • Two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202 or 811 Program preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and problem-solving skills.
  • Proficiency in Microsoft Office Suite and ability to learn new software.
Benefits:
  • Medical health coverage options: Limited HMO, Full HMO and POS.
  • Dental coverage options: Dental HMO (DMO) and PPO.
  • Vision PPO insurance option.
  • Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care.
  • 401(k) Retirement Plan with generous employer match.
  • Company Paid Basic Life / AD&D Insurance.
  • Voluntary Supplemental Basic Life / AD&D Insurance.
  • Company Paid Long-term Disability.
  • Company Paid Employee Assistance Program (EAP).
  • Colonial Voluntary Supplemental Insurance Options.
  • Paid Time Off for Vacation, Sick and Holidays.
  • Education Reimbursement.

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