Sales Associate

2 weeks ago


Westwood, Massachusetts, United States Knitwell Group Full time
About Us
At Knitwell Group, we're dedicated to empowering women to lead their lives with confidence and style. Our brand, Ann Taylor, is built on a legacy of providing high-quality, fashion-forward clothing that makes women feel inspired and motivated. We're committed to creating a culture that values our employees, offering opportunities for growth, development, and community involvement.

About the Role
We're seeking a Sales Associate to join our team at Ann Taylor. As a Sales Associate, you'll be the face of our brand, creating authentic connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is well-organized and easily accessible. You'll work collaboratively with your team to deliver exceptional customer experiences and support our store's operational goals.

The Impact You Can Make
In this role, you'll have the opportunity to:
  • Develop strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Share product knowledge and styling expertise to help customers find the perfect pieces.
  • Drive brand loyalty by delivering exceptional customer experiences and building trust with our customers.
  • Maintain a high level of visual and operational standards, ensuring a seamless shopping experience for our customers.
  • Stay informed on company priorities and promotions, using technology to provide customers with a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships with colleagues, sharing ideas and providing support to ensure a positive work environment.
You'll Bring to the Role
  • Previous sales or customer-facing experience (preferred)
  • A hospitality mindset when engaging with customers
  • Flexible availability, including evenings, weekends, and holidays
  • Technology proficiency and ability to operate a point-of-sale system
  • Initiative and ability to make thoughtful decisions
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant (in-store and online) plus additional quarterly discount incentives
  • Support for your individual development and opportunities for growth within our family of brands
  • A culture of giving back, with opportunities to support our philanthropic partners that benefit local communities
  • 401(k)

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