Host

3 weeks ago


Sunnyvale, California, United States P.F. Chang's Full time
Job Summary

The Host is responsible for delivering an exceptional guest experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest.

In the event of a wait time, the Host will quote an accurate wait time and answer any questions the guest may have.

Key Responsibilities
  • Interact courteously with guests, including answering phones, greeting guests, seating guests, making reservations, and taking food orders.
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control.
  • Learn the restaurant's seating layout, table division, and food delivery procedures.
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications.
  • Learn curbside and takeout expectations.
  • Conduct side-work as required for each shift.
Requirements
  • No previous experience is required - we will train you.
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Must be able to communicate effectively with co-workers and guests.
  • Flexibility to work a variety of shifts.
  • Ability to multi-task in a fast-paced, team-work environment.
About Us

We are passionate people doing meaningful work, motivated by our purpose: to celebrate life, family, and food.

P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day.

How We Protect Our Team Members

The Company reviews CDC guidelines and complies with Federal, State, and local rules to keep our P. F. Chang's team members and guests safe.


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