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Customer Service Representative
2 months ago
As a valued member of our El Pollo Loco team, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your role will involve operating a cash register, processing transactions, and ensuring a seamless customer experience.
Responsibilities include:
- Providing exceptional customer service, responding to guest inquiries, and resolving any issues in a timely and professional manner.
- Operating a cash register, processing transactions, and handling customer payments.
- Maintaining a clean and organized workspace, adhering to health and safety standards, and following company procedures.
- Working collaboratively with colleagues to achieve team goals, supporting peers, and assisting with training new team members.
- Performing additional duties as assigned by management, including but not limited to, opening and closing procedures, inventory management, and maintaining accurate records.
Requirements:
- CA food handler card is required.
- Ability to communicate effectively, speak, and read English, with a second language a plus.
- No experience necessary, guest service experience preferred.
- No education required, high school diploma and equivalent preferred.
- Ability to work in a fast-paced environment, maintain a high level of mobility, and lift up to 25 pounds.
At El Pollo Loco, we are committed to providing a positive and inclusive work environment, where our team members can grow and develop their skills. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity."}