Sales Floor Department Supervisor
3 weeks ago
Lowe's is seeking a Sales Floor Department Supervisor to lead and enable a team of associates to deliver the best possible customer experience in the store. This role is responsible for coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage.
The ideal candidate will have 3 years of experience in a retail environment, with 1 year of experience in customer service and 1 year of experience supporting the unique needs of Pro customers. They will also have experience providing direction or supervision to teams, supporting the process of training, mentoring, and developing associates, and working cross-functionally.
Key Responsibilities:
- Lead and enable a team of associates to deliver the best possible customer experience
- Coach and train associates on sales and service skills
- Delegate tasks and manage performance
- Ensure adequate department coverage
- Support the unique needs of Pro customers
Requirements:
- 3 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers
- Experience providing direction or supervision to teams
- Experience supporting the process of training, mentoring, and developing associates
- Experience working cross-functionally
Preferred Qualifications:
- 3 years of retail customer service experience
- 3 years of experience supporting the unique needs of Pro customers
- Experience in a leadership role with direct report responsibility
- Experience working in the home improvement retail sector
- Experience working in a fast-paced, dynamic retail environment
Pay Range: $33.60 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
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