Optical Care Specialist

2 weeks ago


Saratoga Springs, New York, United States LUXOTTICA OF AMERICA INC Full time
Job Title: LensCrafters - EyeCare Advisor

At LUXOTTICA OF AMERICA INC, we're committed to delivering exceptional eye care experiences to our customers. As an EyeCare Advisor, you'll play a vital role in creating a welcoming and informative environment for our patients.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for every patient
  • Deliver high-quality optometric care, working closely with our optometrists to ensure seamless patient experiences
  • Stay up-to-date on the latest fashion trends and product knowledge to effectively assist customers in selecting the perfect frames and lenses
  • Perform pre-examination testing with accuracy and attention to detail, explaining measurements and answering patient questions
  • Maintain a safe and organized workspace, adhering to HIPAA guidelines and ensuring the maintenance and disinfection of contact lens inventory
Requirements:
  • High school graduate or equivalent
  • Strong customer service skills, with the ability to communicate effectively with patients and colleagues
  • Knowledge of current fashion trends and product knowledge
  • Problem-solving ability and strong interpersonal skills
  • Familiarity with cash registers, computers, and calculators
Preferred Qualifications:
  • Previous experience in customer service, retail, and/or optical
  • Strong interpersonal skills and ability to work effectively in a team environment
Compensation and Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition to a competitive hourly rate, you may also be eligible for a bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.



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