Registration Services Associate

3 days ago


Saint Cloud, Minnesota, United States Optum Full time

Cultivate a fulfilling career as a Registration Services Associate with Optum in strategic partnership with Allina Health. As part of our diverse and dynamic team, you will play a pivotal role in empowering patients to navigate healthcare systems effectively.

With a focus on providing top-notch patient experiences, we aim to foster a culture guided by diversity and inclusion. Your expertise will enable us to advance health equity on a global scale while making a positive impact on local communities.

This role offers an estimated hourly compensation of $22-$28, contingent upon your qualifications and experience. We provide a comprehensive benefits package, featuring competitive pay, extensive training, and flexible scheduling options.

Your primary responsibilities will include:

  • Greeting patients warmly and efficiently
  • Collecting and verifying demographic and insurance information
  • Directing patients to their appointments or procedures
  • Assisting with scheduling add-on appointments
  • Verifying eligibility and benefits information for payers
  • Collecting co-pays or deductibles, when required

To excel in this position, you should possess at least 6 months of customer service experience, an intermediate level of proficiency with Microsoft Office Products, and the ability to work on a per diem basis. Additionally, flexibility to work various shifts, revenue cycle experience, and general office experience are highly desirable qualities. If you embody quality communication skills, dependability, and a passion for delivering exceptional patient care, we welcome your application.

Benefits include:

  • Competitive hourly rate ($22-$28)
  • Comprehensive training and professional development opportunities
  • Flexibility to work various shifts
  • A supportive and inclusive work environment
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