Business Analyst

3 weeks ago


Atlanta, Georgia, United States Aptos Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Aptos. As a Business Analyst, you will play a critical role in the implementation of our retail solutions, working closely with merchants of all sizes and complexity to ensure successful delivery of the solution.

Key Responsibilities
  • Manage client expectations and drive a stellar client experience
  • Partner with business stakeholders to confirm understanding of business drivers and strategy
  • Configure, document, test & deliver a cutting-edge cloud-based solution within defined time & budget constraints
  • Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers, and leadership
  • Be respected as an authoritative source on a narrowly defined functional domain, but remain generally knowledgeable regarding broad industry segments
  • Deliver comprehensive end-user training & support to business and technical users of all levels
  • Collaborate with cross-functional peers to establish and maintain organizational best practices, processes, and methodologies
  • Log, troubleshoot, diagnose, and resolve technical and functional issues (e.g., application, interfaces, operating system, network, and hardware)
Requirements
  • Ability to present a strong credible image to our customers
  • Strong communication, documentation, and presentation skills
  • Strong multitasking and time management skills
  • Minimum of 3 years of experience in POS implementations or a comparable role
  • Experience working with Cloud-Native environments
  • Experience working with integrations
  • Experience with common open standards (REST, JSON, OAuth)
  • Knowledge of retail data & data relationships
  • Experience working with relational & non-relational database technologies
  • Very strong troubleshooting skills and technical aptitude
  • General understanding of networking technologies (VPN, firewall, etc.)
  • Innovation and ingenuity
  • Enjoy collaboration in a team environment
  • Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm, etc.)
  • Experience with REST API and other test tools
  • Experience with application development and/or DevOps
  • Understanding of modern security technologies, compliance standards & processes
  • Experience working on Agile teams
  • Experience working with the Google productivity suite
  • Bachelor's Degree in a related technical field
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced Business Analyst looking for a new challenge, please apply today



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