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Client Relations Specialist

2 months ago

WinstonSalem, North Carolina, United States Eric Everly - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
Eric Everly - State Farm Agent is in search of a detail-oriented and proactive professional to undertake administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Manager within our agency, your meticulous nature, commitment to client service, and sales orientation will prepare you for this dynamic role. Your efforts as a driven individual who excels in a fast-paced setting will open pathways for career advancement and increased earnings.


KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Implement a customer-centric, needs-based evaluation process to inform clients about various insurance choices.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.
  • Prior sales experience (whether in outside sales, inside sales, retail, or telemarketing) is preferred.
  • Ability to secure a Property and Casualty License.
  • Ability to obtain a Life/Health License.
  • Willingness to meet mutually established marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

EMPLOYEE BENEFITS:

  • Competitive salary complemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Profit-sharing opportunities.
  • Potential for professional growth and advancement within the agency.