Medical Receptionist Lead
1 day ago
We are a dynamic and rapidly expanding chiropractic office seeking an experienced Front Desk Associate to lead our front office team.
Based on your qualifications, you can expect a salary ranging from $48,000 to $58,000 per year. We value candidates with experience in a medical office setting, particularly those with knowledge of chiropractic software.As a key member of our team, you will play a crucial role in ensuring smooth daily operations, collaboration with our doctor and chiropractic assistant, and delivering exceptional patient care.Position Overview:Job DescriptionThis role demands a high level of organization, effective communication, and attention to detail, making it an ideal fit for someone looking for a challenging yet rewarding role.
Key Accountabilities:- Patient Engagement: Effectively respond to incoming calls, address patient inquiries, and schedule appointments in a timely manner.
- Patient Document Management: Accurately upload and manage patient documents while maintaining confidentiality and security.
- Schedule Coordination: Schedule appointments, confirm patient visits, and collaborate with the doctor and chiropractic assistant to ensure seamless patient care.
- Communication: Provide excellent customer service to patients, ensuring a warm and professional welcome.
- Administrative Support: Execute a variety of administrative tasks, including filing, managing patient records, and maintaining office supplies.
- Bilingual Support: Offer bilingual assistance to Spanish-speaking patients, promoting clear communication and mutual understanding.
- Background in a medical office setting; chiropractic experience highly valued.
- Bilingual in Spanish and English (verbal and written).
- Exceptional organizational and time management skills.
- Excellent interpersonal and communication skills.
- Discretion when handling sensitive information.
- Proficiency with office software and scheduling tools; chiropractic software knowledge advantageous.
- Able to adapt to a fast-paced environment.
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