Customer Service Representative

4 weeks ago


Topsham, Maine, United States Hannaford Supermarkets Full time

Job Summary

Hannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring a positive shopping experience for our customers, while also maintaining a clean and safe store environment.

Key Responsibilities

  • Provide outstanding customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with finding products, answering questions, and resolving issues.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.

Preferred Qualifications

  • Previous customer service experience.
  • Knowledge of retail operations and customer service principles.
  • Ability to work independently and as part of a team.

Salary and Benefits

Hannaford Supermarkets offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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