Customer Service Representative
4 weeks ago
Job Summary
Hannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring a positive shopping experience for our customers, while also maintaining a clean and safe store environment.
Key Responsibilities
- Provide outstanding customer service and respond to customer inquiries in a timely and professional manner.
- Assist customers with finding products, answering questions, and resolving issues.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
- Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Preferred Qualifications
- Previous customer service experience.
- Knowledge of retail operations and customer service principles.
- Ability to work independently and as part of a team.
Salary and Benefits
Hannaford Supermarkets offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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