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Wireless Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Wireless Sales Representative to join our team at NextGen Wireless in Indianapolis, IN. As a key member of our sales team, you will be responsible for selling all products and services offered by NextGen Wireless, meeting sales objectives, and providing exceptional customer service.
Key Responsibilities- Sales and Customer Service: Sell all products and services offered by NextGen Wireless, meet all sales objectives, and handle all administrative aspects of the sale, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing completed orders.
- Product Knowledge: Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features, as well as knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
- Customer Interaction: Handle service inquiries from customers, provide efficient, courteous customer service, and assistance in all aspects of product offerings and services.
- Competitive Spirit: Using competitive spirit to meet and exceed assigned sales goals.
- Technical Knowledge: Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
- Customer Understanding: Understanding customers' needs and helping them discover how our products meet those needs.
- Multi-Tasking: Multi-tasking in a fast-paced team environment.
- Availability: Working a variety of hours, including weekends, evenings, and holidays, involving occasional overtime.
- Communication Skills: Educating and engaging customers through product demonstrations, interacting with customers, and providing prompt and courteous customer service to all customers in person, via phone, or written note.
- Experience: 1-3 years of retail/customer-facing/sales experience preferred.
- Language Skills: Preferred Bilingual.
