Hospitality Operations Manager

4 weeks ago


Saint Ignace, Michigan, United States Northern Hotels Group LLC Full time
Job Overview

We are seeking a skilled and experienced Hospitality Manager to oversee the daily operations of our facilities.

Key Responsibilities
  • Lead and manage a team of hospitality professionals to deliver exceptional customer experiences
  • Develop and implement operational strategies to maximize efficiency and productivity
  • Ensure compliance with health and safety standards, as well as quality control measures
  • Manage staff performance, provide training and development opportunities, and foster a positive work environment
  • Coordinate facility operations, including maintenance, repairs, and inventory management
  • Respond to guest concerns and resolve issues in a timely and professional manner
  • Prepare and present reports to senior management on operational performance and key metrics
Requirements
  • Proven experience in hospitality management, preferably in a similar role
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions
  • Proficient in English, with knowledge of additional languages a plus
  • Bachelor's degree in Hospitality Management or a related field

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