Patient Service Representative

1 week ago


San Mateo, California, United States Peninsula Gastrointestinal Specialists, Inc. Full time
Practice Overview
At Peninsula Gastrointestinal Specialists, Inc., we strive to provide personalized, compassionate care to our patients in a timely and efficient manner. Our team of healthcare professionals is committed to excellence in every aspect of patient care. As a Medical Front Office Receptionist with EPIC EHR experience, you will contribute significantly to this mission by providing administrative support and facilitating seamless patient interactions.

Your Key Responsibilities
• Coordinate patient schedules, appointments, and recall notifications
• Manage front desk operations, including answering phone calls, responding to messages, and processing payments
• Maintain accurate and up-to-date patient records, both physical and electronic
• Facilitate smooth transitions between departments, ensuring effective communication and collaboration
• Prepare and disseminate relevant patient information to healthcare providers and other stakeholders
• Collaborate with colleagues to achieve common goals and objectives

Requirements and Benefits
• Previous experience in a medical office setting, preferably with EPIC EHR systems
• Strong organizational, communication, and interpersonal skills
• Ability to work independently and as part of a team, handling sensitive patient information confidentially
• Opportunities for professional growth and development, with a competitive salary, approximately $70,000 - $90,000 annually.

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