Member Team Lead

4 weeks ago


Wentzville, Missouri, United States Sam's Club Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for overseeing the daily operations of our store, ensuring that our members receive exceptional service and that our store runs smoothly. This is a challenging and rewarding role that requires strong leadership and communication skills.

Key Responsibilities
  • Supervise and train associates to ensure they are providing excellent member service and meeting sales goals.
  • Manage the front-end operations, including cash handling, customer service, and inventory management.
  • Develop and implement processes to improve member satisfaction and sales growth.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Lead by example and demonstrate a commitment to excellence in all aspects of the job.

Requirements
  • 6 months retail experience, including operating front-end equipment and providing customer service.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

About Sam's Club
  • We are a membership-based warehouse club that offers a wide range of products and services to our members.
  • We are committed to providing exceptional service and value to our members and associates.
  • We offer a dynamic and supportive work environment that encourages growth and development.

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