Area Supervisor

4 days ago


Rochester, New York, United States Ross Stores, Inc. Full time
Job Summary

We are seeking an experienced Area Supervisor to join our retail team at Ross Stores, Inc. The successful candidate will be responsible for supervising a specific area of the store, ensuring excellent customer service, and maintaining a safe and secure shopping environment.

Key Responsibilities
  • Maintain a safe and secure shopping environment by ensuring all safety protocols are followed and reporting any incidents to store leadership.
  • Supervise a team of retail associates, providing guidance and support to ensure excellent customer service and sales floor operations.
  • Ensure all sales floor operations are running smoothly, including receiving and processing merchandise, maintaining store appearance, and executing company policies and procedures.
  • Develop and implement action plans to improve sales floor operations and customer service.
  • Collaborate with other department leaders to achieve store goals and objectives.
  • Perform administrative tasks, including scheduling, payroll, and inventory management.
Requirements
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced retail environment.
  • Experience in retail management or supervisory role.
  • Knowledge of retail operations, including sales floor management, customer service, and inventory management.
  • Ability to multitask and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.


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