Cocktail Server

2 days ago


New Cumberland, West Virginia, United States Mountaineer Casino Resort Full time
Cocktail Server Job Description

We are seeking a skilled Cocktail Server to join our team at Mountaineer Casino Resort. As a key member of our beverage service team, you will be responsible for providing exceptional service to our guests while maintaining a clean and organized bar environment.

Key Responsibilities:
  • Take beverage orders from guests and communicate orders accurately and efficiently.
  • Prepare drink orders when the Bartender is not available.
  • Monitor guest alcohol consumption and enforce company policy and procedure regarding limitations.
  • Develop and maintain positive guest relations through helpful and interactive guest transactions.
  • Perform various tasks such as stocking bar items, filling ice bins, emptying garbage, and cleaning the bar area.
Requirements:
  • Excellent communication skills and a neat appearance at all times.
  • Ability to use all equipment associated with the position, including bar equipment and POS systems.
  • Strong verbal communication skills and the ability to work effectively in a team environment.
  • Availability to work all shifts and ability to work in a fast-paced environment.
  • Must be at least 21 years old to work on the Gaming Floor and 18 years old to work in the Mahogany Sports Bar.
  • Ability to pass a background investigation and obtain and maintain a WV Racing License.
Preferred Qualifications:
  • TIPS certification or willingness to obtain it.
  • High School Diploma or equivalent and prior beverage experience.
Physical Demands:

The ability to stand/walk for prolonged periods of time and to push, pull, kneel, twist, carry, and lift up to 30 lbs.

Work Environment:

Exposure to working in a noisy, smoke/secondary smoke environment and seasonal elements.


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