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Sales Support Associate

1 month ago

Los Angeles, California, United States Lycatel LLC Full time
Job Overview

Lycatel LLC is seeking a highly skilled Sales Support Specialist to join our team in Los Angeles, California. As a key member of our sales support team, you will provide exceptional service to our frontline sales associates and partners, ensuring seamless customer experiences.

Key Responsibilities

  • Provide real-time service support to our sales teams, resolving product or service issues efficiently.
  • Represent the best of the Lyca Mobile brand during all interactions, upholding our values of quality and customer satisfaction.
  • Work collaboratively with our sales teams to drive sales growth and customer loyalty.

Requirements

  • High school diploma or equivalent required; some college preferred.
  • Bi-lingual skills (Spanish, Hindi, or Chinese) a plus.
  • 1-3 years of work experience in a customer-facing role.
  • Accuracy and attention to detail in daily work.
  • Ability to communicate effectively orally and in writing.
  • Contributes to team effort by accomplishing related results as needed.

About Lycamobile

Lycamobile is the world's largest international mobile virtual network operator, serving over 16 million customers across 24 countries. Our mission is to connect friends and family around the world, offering low-cost, high-quality data and voice services. We are an equal opportunity employer and welcome applications from diverse candidates.