Seasonal Retail Sales Associate

2 weeks ago


Bloomington, Indiana, United States Gap Inc. Full time
About the Role

We're seeking a highly skilled Brand Associate to join our team at Gap Inc. As a key member of our sales floor team, you'll play a vital role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities
  • Develop in-depth knowledge of our brand's selling behaviors and leverage this expertise to engage with customers and drive sales.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Offer personalized style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
  • Promote our loyalty programs and educate customers on the benefits of membership.
  • Leverage our omni-channel offerings to deliver a seamless customer experience across all touchpoints.
  • Support sales floor, fitting room, checkout, and back-of-house processes as required.
  • Communicate effectively with colleagues and management to ensure seamless execution of sales floor operations.
What We're Looking For
  • A strong communicator with excellent interpersonal skills and the ability to work effectively in a fast-paced environment.
  • A problem-solver with a focus on continuous improvement, who is always learning and open to feedback.
  • Able to handle customer interactions and potential issues courteously and professionally.
  • Basic information-gathering skills to solve problems and provide solutions.
  • Ability to learn procedural knowledge acquired through on-the-job training.


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