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Sales Operations Manager

2 months ago

Las Vegas, Nevada, United States Brady Industries Full time
Job Overview

Position Summary

The Sales Operations Manager is tasked with establishing sales objectives and gross margin targets for their branch, while also designing and executing sales initiatives to support corporate strategies. This role is pivotal in guiding and managing the daily activities of Field Sales Representatives. Key responsibilities include mentoring, training, motivating, recruiting, and developing the sales team. The Sales Operations Manager must possess the ability to pinpoint significant markets, remain informed on emerging trends, and foster growth across diverse sectors.

Key Responsibilities

  • Oversees the performance of sales representatives, including recruitment, hiring, performance evaluation, training, disciplinary actions, and employee separations.
  • Directs branch targeting efforts, ensuring sales representatives have high-quality leads integrated into the CRM system.
  • Acts as a champion for the company, ensuring that every field representative comprehends the sales process and provides ongoing training to promote a proactive approach.
  • Submits requisitions for new sales representatives and collaborates with management on recruiting, evaluating, interviewing, and onboarding new team members.
  • Establishes sales and gross margin objectives with each sales representative, ensuring these targets are both attainable and challenging while delivering a suitable return to Brady Industries.
  • Collaborates with Division and General Managers to cultivate talent, enhancing industry knowledge and product expertise.
  • Coordinates sales training and opportunities for manufacturers to broaden and enhance sales programs.
  • Works in conjunction with General and Division Managers to develop and support corporate initiatives and supplier partnerships, focusing primarily on chemical, soap, liners, and paper sales.
  • Empowered to implement necessary changes within the branch to enhance capabilities, expand resources, and improve the existing structure.
  • Formulates and executes strategies to effectively penetrate various market segments, including Hospitality, Industrial, Health Care, and Food Service, to diversify the customer base.
  • Collaborates with marketing teams to produce sales-related materials.
  • Maintains sales volume by adapting to evolving trends, economic indicators, competitive landscapes, and local market supply and demand.

Required Competencies

  • Customer/Client Focus
  • Effective Communication
  • Business Acumen
  • Performance Management
  • Analytical Problem Solving
  • Results Orientation
  • Organizational Skills
  • Presentation Skills

Supervisory Responsibilities

This role supervises field sales representatives and is accountable for their hiring, training, performance management, recognition, and disciplinary actions, as well as addressing grievances and ensuring employee retention within the sales department.


Work Environment

This position operates within an office environment that includes a warehouse. Employees may occasionally encounter wet or humid conditions, outdoor weather, and extreme conditions. The noise level is typically moderate, and standard office equipment such as computers, telephones, headsets, and photocopiers are regularly utilized.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Employees may occasionally need to sit, climb, balance, stoop, kneel, crouch, or crawl. Frequent lifting or moving of up to 10 pounds is required, with occasional lifting or moving of up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type and Expected Hours

This is a full-time role with flexible hours. Employees must be available during core work hours and are expected to work a minimum of 35 hours per week to maintain full-time status. Occasional evening and weekend work may be necessary based on job responsibilities.

Travel Requirements

This position necessitates local travel, including visits to surrounding areas and other company locations as required for business purposes.

Education and Experience Requirements

  • A High School Diploma is required; a college degree in sales, marketing, or business is preferred.
  • A minimum of 10 years of relevant sales experience or an equivalent combination of education and experience is necessary.
  • Reliable transportation and a valid driver's license are mandatory.
  • Applicants must be at least 21 years of age.

Essential Abilities

  • Strong problem-solving and analytical skills.
  • Proven capability to inspire and lead a sales team.
  • Ability to formulate marketing and sales strategies.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation and attention to detail.
  • Intermediate to advanced computer proficiency, particularly in Microsoft Office Suite (Word and Excel).
  • Self-motivated with effective time management skills.
  • Possesses a strong sense of accomplishment, initiative, and perseverance.

Additional Information

Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.