Case Manager

2 weeks ago


Bronx, New York, United States The Doe Fund Full time
About The Doe Fund

The Doe Fund is a nonprofit organization dedicated to breaking the cycles of homelessness, addiction, and criminal recidivism. We provide holistic services, housing, and work opportunities to underserved populations, including the formerly homeless and incarcerated, disconnected youth, veterans, and people living with AIDS.

Job Title: Case Manager

We are seeking a skilled Case Manager to join our team at our newest permanent supportive housing program for homeless individuals, including veterans living with severe mental illness and/or history of substance use. The successful candidate will provide supportive case management services and counseling to residents referred by the NYC Human Resources Administration (HRA).

Key Responsibilities:
  • Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them
  • Develop and facilitate therapeutic groups for residents
  • Maintain resident records in compliance with agency and funding standards
  • Conduct and review assessments
  • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency
  • Monitor and ensure residents are linked to appropriate treatment and services
  • Provide counseling and crisis intervention as necessary
  • Assist residents in securing and maintaining benefits
  • Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA, and mental health programs
  • Monitor and assist residents with rent payments and budgeting
  • Conduct regular unit inspections
  • Educate residents about approaches to mental health and substance use
  • Compile resources on mental health information and treatment strategies
  • Attend ongoing training to enhance the services provided to the residents
  • Assist with the completion of reports as needed
Requirements:
  • Bachelor's degree in Social Work or a relevant field
  • At least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings
  • Expertise in Evidence-Based Practice including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques
  • Excellent clinical and case management skills including knowledge of benefits in the NYC Metro area
  • Sensitive to community issues and needs
  • Outstanding interpersonal and communication skills, both oral and written
  • Strong ethical standards, confidentiality, and personal integrity
  • Computer proficient (i.e., email, Microsoft Word, Excel, and PowerPoint)
  • Bilingual preferred

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