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Client Relations Specialist
2 months ago
En nuestra agencia estamos en plena expansión y buscamos a una persona que pueda ser capacitada para integrarse en nuestro equipo. La posición es a tiempo completo. Nuestro Especialista en Relaciones con Clientes debe superar los estándares de atención al cliente para nuestros clientes actuales, al mismo tiempo que asiste a los prospectos que nos contactan.
No se requiere experiencia previa.
Te invitamos a postularte para esta posición completando el formulario y realizando la evaluación correspondiente.
BeneficiosDías de descanso pagados (PTO)
Horario de lunes a viernes
Oportunidades de crecimiento profesional
Responsabilidades
Gestionar solicitudes de cambios en las pólizas de los clientes.
Verificar números de teléfono, direcciones y correos electrónicos con cada contacto y actualizar la información del cliente.
Atender llamadas entrantes de manera eficiente.
Programar citas para el personal de ventas con clientes potenciales.
Responder a todas las consultas, solicitudes de cancelación y solicitudes de ventas dentro de un plazo establecido.
Requisitos
Poseer una actitud positiva, entusiasta y proactiva.
Capacidad para realizar múltiples tareas, dar seguimiento y mantener el contacto.
Excelentes habilidades de atención al cliente.
Individuo motivado y orientado a objetivos.
Capacidad para manejar situaciones estresantes y difíciles con tacto.