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Client Relations Specialist

2 months ago


Orlando, Florida, United States Edgar Segui Insurance Agency Full time

En nuestra agencia estamos en plena expansión y buscamos a una persona que pueda ser capacitada para integrarse en nuestro equipo. La posición es a tiempo completo. Nuestro Especialista en Relaciones con Clientes debe superar los estándares de atención al cliente para nuestros clientes actuales, al mismo tiempo que asiste a los prospectos que nos contactan.

No se requiere experiencia previa.

Te invitamos a postularte para esta posición completando el formulario y realizando la evaluación correspondiente.

Beneficios

Días de descanso pagados (PTO)

Horario de lunes a viernes

Oportunidades de crecimiento profesional


Responsabilidades

Gestionar solicitudes de cambios en las pólizas de los clientes.

Verificar números de teléfono, direcciones y correos electrónicos con cada contacto y actualizar la información del cliente.

Atender llamadas entrantes de manera eficiente.

Programar citas para el personal de ventas con clientes potenciales.

Responder a todas las consultas, solicitudes de cancelación y solicitudes de ventas dentro de un plazo establecido.


Requisitos

Poseer una actitud positiva, entusiasta y proactiva.

Capacidad para realizar múltiples tareas, dar seguimiento y mantener el contacto.

Excelentes habilidades de atención al cliente.

Individuo motivado y orientado a objetivos.

Capacidad para manejar situaciones estresantes y difíciles con tacto.