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Retail Sales Associate

2 months ago

Whittier, California, United States JoAnn Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate/Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Drive sales through advanced product knowledge, innovative merchandising, and effective communication with customers.
  • Maintain a high level of product knowledge, including fabrics, notions, and other sewing-related products.
  • Process customer transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Stock shelves accurately, maintain a clean and organized store environment, and participate in visual merchandising efforts.
  • Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
Requirements
  • High school diploma or equivalent required; previous experience in a customer-centric environment preferred.
  • Ability to work a varied schedule, including days, evenings, weekends, and holidays.
  • Ability to lift up to 49 pounds, bend, and stand for long periods.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
What We Offer

As a Retail Sales Associate/Customer Service Representative at JoAnn, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. We offer competitive pay, opportunities for career growth and development, and a comprehensive benefits package.