Retail Sales Associate

3 weeks ago


Whittier, California, United States NIGHTSEA Full time
About Us

Nightsea is a thriving technology-driven cross-border e-commerce company, valued at $2.5 billion since its IPO. We are committed to providing our customers with a positive shopping experience.

Job Summary

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.

Key Responsibilities
  • Customer Service: Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Merchandise Presentation: Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist customers.
  • Store Maintenance: Maintains a clean work area at all times, and ensures proper merchandise presentation. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms.
  • Communication: Effectively communicates with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
Requirements
  • Physical Abilities: Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds.
  • Qualifications: Ability to perform basic mathematical calculations commonly used in retail environments.
Compensation

$17.00 - $17.50 per hour



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