Lead Technician

2 days ago


Ashburn, Virginia, United States Direct Line Global Full time
About Direct Line Global

Direct Line Global is a market-leading technology services provider serving the growing data center industry's mission-critical design, installation, and managed services needs.

We are a globally recognized company with a strong presence in Silicon Valley and multiple locations across the globe.

Job Summary

We are seeking a highly skilled Lead Technician to join our team. As a Lead Technician, you will be responsible for installing, decommissioning, and maintaining network and cabling infrastructure in a data center environment.

You will deliver sustainable and repeatable solutions and processes, always with an eye on improvement. You will provide structured feedback on project progress to stakeholders and exhibit quality workmanship on all work and maintain data center cleanliness.

Key Responsibilities
  • Installation/decommissioning of network and cabling infrastructure in a data center environment.
  • Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
  • Provide structured feedback on project progress to stakeholders.
  • Exhibit quality workmanship on all work and maintain data center cleanliness.
  • Follow all production, safety, and quality standards, codes, and industry best practices.
  • Collaborate with various stakeholders to remove project obstacles.
  • Reading and comprehending blueprints and building documentation/redline work.
  • Broad understanding of data center infrastructure technologies.
Requirements
  • Knowledge and use of basic telecom hand tools.
  • Must understand customer service.
  • Clear understanding of job safety requirements.
  • Be able to read and understand floor plans.
  • Should be familiar with wiring schemes and wiring testing.
  • Should be able to pull all types of low-voltage cable.
  • Should understand and be capable in performing field terminations and labeling.
  • Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians, and Advance Senior Technicians.
  • Capable of maintaining orderly paperwork, capable of running service jobs.
  • Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all types of terminations.
  • Capable of working in data centers.
  • Shall be able to install ladder racking and seismic bracing both above and under raise floor.
  • Basic understanding of both copper and fiber cable testing and troubleshooting.
  • Read and understand blueprints and design documents.
  • Dress and furcate fiber trunks for splicing.
  • Maintaining orderly paperwork and running service.
  • Fusion Splice including Ribbon/Single OSP/ISP.
  • Install, connect, and decom network equipment.
  • Operate DSX 5000 tester/OTDR Tester.
  • Program testers.
  • Download test results to Linkware/Linkware Live.
  • Save test results, verify, and submit to customer.
  • Create mass labels and apply per Portmap.
  • Differentiate live cables from decom cable.
  • Copper testing and troubleshooting.
  • Conduct Service Swaps of live networking devices.
  • Understand "FIM" database and operate scanners.
Why Direct Line Global?

We believe diversity fuels innovation, and opportunities at Direct Line Global are as diverse as your skills. Focusing on innovation and growth, Direct Line Global offers a wide range of exciting career opportunities to take your future to new heights.

If you're looking for a career in a high-tech industry, surrounded by team members who want to work hard and have fun – where you are respected and valued – you belong at Direct Line Global.

We also offer industry-leading benefits and support a positive work-life balance.


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