Recruiter & Employee/Client Satisfaction Liaison

2 weeks ago

Elmhurst, New York, United States Metro Paramedic Services Full time
Job Summary

We are seeking a highly skilled and experienced Recruiter & Employee/Client Satisfaction Liaison to join our team at Metro Paramedic Services, Inc. This is a unique opportunity to make a meaningful impact on our organization's success by developing and implementing effective HR strategies that support our operations and company values.

Key Responsibilities
  • Full cycle recruitment for positions within our organization, including Metro Paramedic Services, Inc., NORCOMM Public Safety Communications Inc., NORCOMM Safety and Security Inc., Municipal Management Services Inc., Superior Industrial Fire Services Inc., and Paramedic Billing Services, Inc.
  • Reviews applications and provides qualified applicants to the Contract Manager
  • Coordinates and schedules interviews for New Hire, Re-hire, Transfer or Promotions
  • Communicates with Contract Managers, HR Manager, and Operations Manager to forecast staffing needs
  • Oversees collection of pre-employment documents, including Driver's License, I9, Motor Vehicle Report, Professional License, Drug Screen, Pre-employment Physicals, Criminal Background Check, and CPR Card
  • Reviews and updates job descriptions
  • Attends job fairs, colleges, and events as requested by HR Manager and/or Operations Manager to source qualified applicants
  • Assists in processing pre-employment paperwork for rehires, new hires, transfers, and promotions
  • Assists in maintaining medical and training files
  • Develops partnerships with Operations leadership to facilitate efficient staffing/recruiting plan
  • Sources candidates for all levels of positions using innovative and cost-effective methods
  • Develops and maintains professional relationships with college, university, and community college placement offices as a source to generate qualified applicants
  • Creates efficient, effective job postings for print and Internet media sources
  • Maintains candidate management database to identify, attract, qualify, and secure candidates
  • Provides information on company operations and job opportunities to potential applicants
  • Corresponds with candidates to notify them of opportunities
  • Responsible for assisting HR administration, including HRIS data entry and recordkeeping
  • Promote a positive work environment by conducting regular employee interactions, including hosting company-sponsored events and regular on-site visits to contract locations
  • Conduct regular employee and/or client satisfaction surveys
  • Adheres to all company policies and procedures
  • Support and be a liaison to Operations team
  • Perform other duties as assigned
Qualifications
  • HS Diploma or GED
  • Valid Driver's License with good driving record
  • Working knowledge of MS Office Suite
  • Excellent interpersonal skills
  • Experience using Dayforce and Webex (preferred)

Metro Paramedic Services, Inc., NORCOMM Public Safety Communications Inc., NORCOMM Safety and Security Inc., Municipal Management Services Inc., Paramedic Billing Services, and Superior Industrial Fire Services Inc. are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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