DB Sourcing Client Service Specialist

4 weeks ago


Santa Ana, California, United States Adecco Full time
Job Summary

Adecco is seeking a skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for managing client accounts by providing exceptional customer service. You will coordinate with internal teams to ensure client needs are met and conduct regular check-ins with clients to assess satisfaction and address any concerns. You will also develop and maintain strong relationships with clients to promote retention and growth. Additionally, you will collaborate with the sales team to identify opportunities for upselling and cross-selling. You will analyze data and trends to make recommendations for improving client experience.

Key Responsibilities
  • Manage client accounts by providing exceptional customer service
  • Coordinate with internal teams to ensure client needs are met
  • Conduct regular check-ins with clients to assess satisfaction and address any concerns
  • Develop and maintain strong relationships with clients to promote retention and growth
  • Collaborate with sales team to identify opportunities for upselling and cross-selling
  • Analyze data and trends to make recommendations for improving client experience


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