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Mixologist

2 months ago

Boston, Massachusetts, United States Tavistock Restaurant Collection Full time

POSITION OVERVIEW

The Mixologist plays a vital role in delivering outstanding service to patrons by fostering authentic connections and providing engaging experiences. Key responsibilities encompass recognizing customer preferences, crafting beverages to high standards, and ensuring exceptional service throughout the guest's visit.

KEY RESPONSIBILITIES

  • Uphold grooming and uniform standards
  • Forge emotional connections with patrons
  • Support teamwork and contribute to the restaurant's success
  • Communicate effectively with guests and colleagues
  • Provide recommendations to enhance the dining experience
  • Prepare drink orders promptly
  • Address guest inquiries and resolve complaints with professionalism
  • Follow alcohol awareness protocols
  • Accurately process payments
  • Maintain cleanliness and sanitation standards
  • Exhibit a professional demeanor
  • Execute opening, running, and closing tasks
  • Fulfill any additional duties as requested by management

POSITION REQUIREMENTS

  • Adaptability and Flexibility
  • Attention to Detail
  • Effective Communication
  • Confidence
  • Customer Orientation
  • Proactive Initiative
  • Problem-Solving Skills
  • Team Collaboration

SKILLS & QUALIFICATIONS

Education: High School diploma; proficiency in English communication

Experience: Previous experience in hospitality is preferred

Technical Skills: Familiarity with Point of Sale (POS) systems

Certifications: Not applicable

Additional Requirements: Must comply with local age regulations for serving alcohol; possess coordination skills for managing multiple drinks and plates simultaneously