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Critical Environment Field Service Engineer
2 months ago
We are seeking a highly skilled Critical Environment Field Service Engineer to join our team at Microsoft Corporation. As a key member of our Cloud Operations & Innovation (CO+I) group, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services.
Responsibilities- Ensure compliance with data center business units and service-level policies.
- Engage with appropriate teams and resources to execute tasks or projects.
- Manage programs associated with area of responsibility.
- Demonstrate conscientiousness on cost and adhere to budget requirements.
- Follow and adhere to safety and security policies and procedures.
- Participate in Root Cause Analysis (RCA) process as appropriate.
- Maximize Critical Environment (CE) availability in conjunction with our landlord partners.
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment.
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year.
- Deliver on cost/energy efficiency initiatives.
- Support delivery of the Datacenter's Emergency Preparedness and Response plans.
- Coordinate, plan, schedule, and supervise CE audits and compliance verification.
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring.
- Establish and enhance working relationships and engagement with our Engineering Groups and Landlord partners.
- Work with regional and global peers to share and build best practices across the entire datacenter portfolio.
- High School Diploma or equivalent AND 1+ year(s) industry experience in a datacenter or other critical environment facility with a mechanical or electrical focus.
- OR 2+ years industry experience in a datacenter or other critical environment facility with a mechanical or electrical focus and college coursework.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- 3+ years' experience in Critical Environment infrastructures or IT infrastructures.
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services.
- Experience working on large scale Critical Environment projects.
- Experience with the operation of IT infrastructure.
- Data Center Operations Management IC.
The typical base pay range for this role across the U.S. is USD $80,000 - $159,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,000 - $180,000 per year.
Certain roles may be eligible for benefits and other compensation.
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
Microsoft is an equal opportunity employer.
