Restaurant Operations Manager

4 weeks ago

Milwaukee, Wisconsin, United States Who's on Third Full time
Job Description

Cream City concepts is seeking an experienced and professional Restaurant General Manager for our expanding locations.

Our ideal candidate is a hands-on leader with high-volume bar and restaurant management experience. We are looking for someone who is able to get their hands dirty, step into any position when needed, and take ownership of the restaurant, which includes:

  • Managing food and labor costs
  • Light payroll duties
  • Maintenance issues
  • Scheduling
  • Office work
  • Delegation of daily duties

This person should be well-versed in developing and mentoring leadership staff through strong decision-making, communication, care, and a strong desire to lead by example. The GM will be required to understand and step in when needed in the BOH and FOH.

We are an expanding company, and we are looking for candidates who are looking to grow and expand with the company.

Responsibilities & Expectations:
  • Oversee day-to-day operations of the restaurant & bar
  • Liquor costing and ordering
  • Motivate and increase management's communication, both amongst one another and with lower-level staff members
  • Monitor & control labor costs through effective scheduling, training, and re-training as needed
  • Identify strengths and delegate tasks and projects to members of management and act as a facilitator to both motivate and direct the work to ensure the job gets done efficiently and on time
  • Provide leadership at all levels of the organization
  • Communicate and embody the company vision and values
  • Build up the company by recruiting, interviewing, hiring, and mentoring new staff
  • Define standards and implement clear policies based on the Company's values and take disciplinary actions when policies are not abided by in a timely and professional manner
  • Problem-solving: analyze performances and advocate for changes to improve accountability, profitability, productivity, and positivity
  • Be a role model for the staff in delivering exceptional guest experience. Able to deliver the same requirements that we ask of the staff
  • Work closely with our district manager, Head Chef, maintenance staff, other GM's in the company, and marketing and party planner
  • Allocate budget resources for supplies, equipment, marketing, and personnel
  • Ensure the restaurant is compliant to all safety regulations and health codes at all times

Past managerial experience is necessary.

We offer a full suite of benefits to our management team, including paid vacation, Simple IRA plan with company match, cell phone plan, and free employee meals, health insurance reimbursement. We take great pride in our company culture and the vibe of our businesses and we're seeking people who feel the same.

We are a quickly growing company, and we encourage our employees to grow and learn with us, and offer many opportunities for personal and career development.

We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression).

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