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Sales Floor Team Member

2 months ago


Hendersonville, Tennessee, United States Goodwill Industries of Middle Tennessee, Inc. Full time

Job Title: Retail Store Associate

Company: Goodwill Industries of Middle Tennessee, Inc.

Job Location: Indian Lake

Position Overview: The Retail Store Associate plays a vital role in delivering outstanding customer service to both donors and shoppers, contributing to the achievement of sales objectives. This position entails preparing donated goods for retail display and ensuring an enjoyable shopping experience for all patrons.

Key Responsibilities:

  • Maintain a well-stocked, clean, and organized retail environment.
  • Provide prompt and efficient checkout services utilizing a cash register.
  • Adhere to established procedures for cash handling and bank deposits.
  • Collaborate effectively with the Accounting and Retail teams.
  • Assist with bank deposits while following security protocols.
  • Comply with the retail dress code and opening/closing procedures.
  • Welcome donors with warmth and assist them with their contributions.
  • Issue receipts to donors and manage the sorting of donations as necessary.
  • Understand and enforce donation guidelines, declining unsuitable items.
  • Accurately record donations and follow sorting protocols.
  • Meet production targets for sorting, pricing, and tagging donated merchandise.
  • Stock the retail space in accordance with production goals.
  • Prepare items for shipping as required.
Essential Qualifications:

Required Skills:

  • Strong communication skills with team members.
  • Quick adaptability and excellent organizational abilities.
  • Capability to solve problems, prioritize tasks, and manage multiple responsibilities.
  • Basic mathematical skills and understanding of budget management.
  • Proficiency in operating a cash register and basic computer applications.


Become a part of Goodwill Industries of Middle Tennessee, Inc. as a Retail Store Associate and contribute positively to the community through retail operations.